Reversal of Convention Creates Sculpted Ecstasy
Considering the process of Reversing, Washing and Drying, the exposed internal details are also the External Design. Once this perspective is realized, fusing stimulation and structural beauty becomes the ideal for the pinnacle of masturbation.
A Clinging Form of Euphoria
Randomly elevated blocks adorn the walls of this object. The protruding blocks rub along you for a firm sensation, while the receded blocks cling onto you accentuating the tone. The blocks cascade in a contrasting flurry of stimulation providing a strong sensation with a solid finish.
3D SERIES FAQ
Q: Are the items in the TENGA 3D series reusable?
A: Yes! With proper washing and care, the 3D series items are reusable. Please note that product longevity may vary in accordance with methods and strength of use, lubricant choice, cleaning and storage methods, and overall maintenance.
For best results, use TENGA HOLE LOTION and always follow care instructions.
*Product lifespan will vary with intensity of use and maintenance.
Q: Are the items in the 3D series electronic?
A: The 3D series are not electronic and may be enjoyed manually.
Q: What is different about each item in the 3D series?
A: As the TENGA 3D is inverted upon use, each different design creates a different sensation. Please choose the one which most suits you.
Q: Can I cool the 3D in the refrigerator before use?
A: Both refrigeration and freezing of the product are causes of degradation of the product, so please do not cool the product. Store at room temperature.
Q: Can I use the reverse side of the 3D?
A: Please do not use the reverse side as it's not designed for this purpose.
Q: When I opened my 3D, there was white powder around the product - is it defective?
A: This is just powder finish of the product exterior, and has no effect on the quality of the product.
Q: What is this black plastic disk that was inside the 3D when I opened it?
A: This black plastic disk is a Transport Anchor, and is inside the package for shipping purposes. Please dispose of it after opening, as well as the white polystyrene wrapped around the Stand inside the 3D.
Q: How should I use the Tray?
A: The Tray is designed to temporarily hold the 3D immediately after use to free your hands for cleanup, particularly wiping any excess lubricant from your body.
Q: How should I wash the 3D series?
A: (1) Invert the 3D so the design is facing outward and wash under running lukewarm water.
(2) Dry off with a towel.
(3) Place the 3D, with the desing facing outward, halfway down on the Stand to air dry.
(4) Once completely dry, push 3D all the way down the Stand and replace the Cover for storage.
Q: What should I use for lubrication with the 3D series?
A: The items in the 3D series all include a sample of TENGA HOLE LOTION [REAL].
We recommend using TENGA HOLE LOTION for further uses. Please note that while the material of the sleeve (TPE) should be compatible with other water-based lubricants, we cannot be held responsible for any damage that may occur from third-party lubricants.
Oils and silicone-based lubricants should not be used, as these can damage the material.
Q: How should I lubricate the 3D?
A: Lubricate both inside the 3D (once inverted, with the details on the inside) and around the insertion point to allow for smooth entry. Insufficient lubrication may make it difficult to insert, or cause discomfort during use.
Q: What are the size and properties of the 3D series?
A: Stretchable Material - below measurements are minimum sizes.
Insertion Depth: Approx. 13 cm*
Insertion Width: Approx. 4 cm*
*Product stretches to accommodate almost any size.
Lotion pouch included
Q: What materials are used to make the 3D series?
A: Tray and Stand: ABS
Internal Sleeve: Ag Antibacterial Elastomer
Lotion: HOLE LOTION [REAL] (Red) Ingredients: Water, Glycerin, Sodium Polyacrylate, Ethanol, Hydroxyethylcellulose, Phenoxyethanol, Methylparaben, EDTA-2Na, Polysorbate 80, Sorbitan Cocoate, Fragrance.
Q: How should I dispose of the 3D series?
A: Waste separation and recycling will differ according to region, so please refer to your local guidelines for further details on how to dispose of items made with the materials listed above.
Q: Are there fake or counterfeit TENGA items out there?
A: Currently there are a number of counterfeit TENGA items on the market. While they may look very similar to authentic TENGA products, the quality is far inferior and may even be dangerous to use.
Shipping & Delivery
Unlike many other websites that have special rules and lots of fine print, PleasureMoment.com offers a simple shipping policy on all orders placed on our website.
Privacy & Security
At PleasureMoment.com, we know that your privacy and security while shopping online is very important. Below, please find the top privacy and security-related questions and answers.
What do you do with the information that you collect from me when I purchase a product?
All sales information is kept confidential and is used only for reporting purposes at PleasureMoment.com. We DO NOT sell or distribute this information in any form to 3rd parties.
Why do you need my email address?
Your email address is used only to communicate with you directly and efficiently. It will be used to let you know that your order has been processed, your product(s) have been shipped, and about updates to our product lines or web site. You can remove yourself permanently from the email list at any time, simply contact us.
What about cookies?
Cookies are a method used to track a customer through their sales process for statistical and shopping cart purposes. We use this information to help us provide you with a better shopping experience; it is never shared with any 3rd parties. For example, it has helped us create a system where you can purchase a product with fewer clicks thus saving you time.
How do you make sure my credit card information is secure?
We use SSL (Secured Socket Layer) which encrypts the information that you input. This is the same level of protection used by the banks and financial institutions to ensure that your bank account information can be viewed online.
How do you keep my information discreet on my credit card statement and shipping box?
To ensure your privacy please note that all orders ship by discreet shipping method. All orders would be shipped either in plain brown boxes / plain bubble envelop with the return address/sender listed as Onnio Inc. In addition, the charge on your credit card statement will be listed as Onnio Inc.
Orders, which are placed and cancelled within 24 hours, shall be subject to a $50.00 cancellation charge. Orders that are either over 24 hours old, scheduled, in process or ready for shipment cannot be cancelled.
No refunds are issued for any reason. All merchandise sold by PleasureMoment.com is sold as-is without any guarantee. By making a purchase with PleasureMoment.com you are confirming that you have read and understand our no refunds policy.
Returns & Replacements
Due to Canadian Laws, hygienic standards and the intimate nature of certain products; most items are not eligible for return or exchange!!!
All lingerie and undergarments, lubes, lotions, toy cleaners, bath and body products; as well as all adult toys and novelty items are final sale. Although we cannot offer any returns or exchanges for these items purchased, PleasureMoment.com is committed to 100% Customer Satisfaction.
Prior to processing and shipping your order PleasureMoment.com will inspect each item for quality assurance, including battery operated products. Once inspected, for your protection, all original manufacturers packaging is re-sealed with a security sticker to prevent tampering.
Please read all included manufacturers user manuals to ensure proper use, cleaning and storage. If a product becomes defective with use, the issue(s) must be brought to the attention of the manufacturer. Any manufacturer warranty claims must be submitted directly to the manufacturer, unless otherwise noted on your final receipt.
If you have any questions or concerns about the product(s) you have received, please do not hesitate to contact us Toll Free at 1.888.98.SEXTOYS (73986) or via email at firstname.lastname@example.org. A PleasureMoment.com Customer Service Representative is always available to answer any inquiries!
In order for PleasureMoment.com to accept a return for damages caused during shipping, a customer service representative must first be contacted for approval. Please see “How To Return Damaged Shipments.” Please note that if any security sticker(s) have been cut, poked, ripped or removed, the item is not eligible to be returned.
PleasureMoment.com is not responsible for defects or damage caused by customer error. If a product becomes defective with use, any issue(s) must be brought to the attention of the manufacturer. Any manufacturer warranty claims must be submitted directly to the manufacturer, unless otherwise noted on your final receipt.
How to Return Damaged Shipments:
- 1) Carefully read the Returns & Replacements Policy to ensure the item(s) you would like to return are eligible.
- 2) Contact us at Phone:
- for a RMA Number (return merchandise authorization number). Indicate the provided RMA# at the Top of your original invoice.
- 3) Carefully package the merchandise approved for return along with the original invoice, and ship to:
ATTN: RETURNS (Indicate RMA#)
PO Box: 35588
Richmond British Columbia V6X 4G6
4) Once your return is received and inspected by the fulfillment centers, PleasureMoment.com will:
- Ship replacement item(s) OR
- Process a refund at which time a credit will be automatically applied to your credit card or original method of payment. Please note that depending on your credit card company it may take an additional 2-10 business days after your credit is applied for it to post to your account.
You can order 24/7/365 online using our easy and high secure online ordering system which is powered by Shopify. 7 days a week!
To ensure your privacy please note that all orders ship in plain brown boxes with the return address listed as Argyle Brands Corporation. In addition, the charge on your credit card statement will be listed as Argyle Brands Corporation.
Payment & Security
Payment can be made by VISA, Mastercard and PayPal. All transactions take place over an SSL high-bit encryption server which is powered by Shopify. Your credit card will be processed by Shopify, one of the world's largest and most secure real-time credit card processors. We do not store credit card information on web site servers.
To ensure your privacy please note that all orders ship in plain brown boxes with the return address listed as Onnio Inc. In addition, the charge on your credit card statement will be listed as Onnio Inc.
Mailing Address: RPO Bridgeport
PO Box: 35588
Richmond British Columbia V6X 4G6